Returns and Exchanges

Age Restrictions:

You must be 21+ years. We will not tolerate underage purchasing, possession or consumption of alcohol. By using Vinoandoak.com platform, you affirm that you are over the age of 21 years. All deliveries must be signed for by an adult who is at least age 21. Any such violation of state and/or federal law will be immediately reported to the appropriate authorities. If you do not agree to any of the terms or conditions as stated, please do not use this site.

Sorry this page is about the be underwhelming AF. Vino and Oak does not offer any Refunds or Returns under any circumstance. All sales are listed as final.

This policy is primarily due to stringent regulation of shipment of alcohol back to our retail partners. Please reach out to us to learn more about products before purchasing, our team is always here to help!

All products are strictly logged before shipment to ensure correct product and quality of the product. Should there be any damage, this will likely have occurred during the shipment phase and will require you to reach out directly to FEDEX.